Privacy Policy

Effective Date: October 24, 2023

Welcome to Ruqyah Treatment Center. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or book our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Appointment details
• Order history
• Payment confirmation information

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process product orders
• Deliver purchased products
• Schedule and manage appointments
• Respond to inquiries and customer support requests
• Send order confirmations and appointment notifications
• Improve our website and services
• Prevent fraud and unauthorized activities
• Comply with legal obligations

We only collect information necessary to provide our services.

3. Payment Security

Your payment security is important to us.

All online payments are processed through trusted third-party payment gateways using SSL (Secure Socket Layer) encryption to protect your information during transmission.

We do not store your debit card, credit card, or banking credentials on our website.

4. Appointment Information

When booking a Ruqyah consultation or treatment session, we may collect information necessary to arrange your appointment.

This information is used solely for providing the requested service and communicating with you regarding your booking.

5. Cookies

Our website may use cookies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Information Sharing

We respect your privacy. We do not sell, rent, or trade your personal information.

We may share information only with:

• Payment gateway providers
• Shipping and delivery partners
• Appointment management systems
• Website hosting providers
• Government or legal authorities when required by law

All service providers are expected to protect your information appropriately.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information, including:

• SSL encrypted website connection
• Secure website hosting
• Restricted administrative access
• Regular security updates

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders
• Provide appointment services
• Maintain business records
• Comply with legal, accounting, and tax obligations

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable
• Request a copy of your information
• Object to certain types of data processing

Requests will be handled in accordance with applicable legal requirements.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways or shipping providers.

We are not responsible for the privacy practices or content of those third-party services. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for children under the age required by applicable law without parental or guardian supervision.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: